Shipping Policy

At a glance

Free standard shipping on U.S. orders of $50 or more — measured on your order subtotal after discounts, before tax. Drinks and merch count the same, and the same rates apply to every U.S. state.
Under $50: standard shipping is $8. Express is $15 — it uses a faster carrier service but doesn’t shorten handling time.
Handling: orders leave our Arizona warehouse within 3–5 business days.
Transit: typically 3–7 business days after the order ships. Arrival times vary by carrier and destination.
Your exact rate and options show at checkout once you enter an address.

Items marked Pre-Order are out of stock and ship when stock lands. If a product page shows a ship date or window, that replaces our normal handling time. If it doesn’t, we ship within 30 days of your order — and if we can’t, we email you before then with a new date and the option to cancel for a full refund.
Pre-orders are charged at checkout, like any order. Tracking is emailed the day it ships.
In an order that mixes pre-order and in-stock items, the in-stock items may ship first on their own.
Changed your mind before it ships? Ask us and we’ll cancel and refund the pre-order in full.

Weather, natural disasters, or carrier-related issues may cause unexpected delays outside of our control.
Peak seasons or product launches may increase processing and delivery times.
If your package is lost or damaged in transit, contact us: once confirmed, we replace it at no extra charge or refund you, including shipping. You never have to chase the carrier yourself.

Questions about a shipment? Use Order help or email support@neversober.com with your order number.