Shipping Policy

Processing Times

• Orders are processed Monday through Friday, 8:30 AM – 5:00 PM (EST).
• We do not process or ship on weekends or U.S. holidays.
• You’ll receive a confirmation email with tracking once your order ships.

Shipping Within the Contiguous U.S. (Lower 48 States)

• Orders ship via USPS or FedEx, depending on destination.
• Flat-rate shipping applies until you qualify for a free-shipping promotion.
• Merch and certain specialty items may have shipping rates based on carrier pricing.
• Typical delivery time: 5–7 business days after processing.

Shipping to Hawaii & Alaska

• We may ship select products to Hawaii and Alaska.
• Shipping costs may be higher, and delivery times may vary or take longer.
• Standard delivery windows cannot be guaranteed for these locations.

International Shipping

• We do not currently ship internationally. Stay tuned for updates as we expand.

Delays & Exceptions

• Weather, natural disasters, or carrier-related issues may cause unexpected delays outside of our control.
• Peak seasons or product launches may increase processing and delivery times.
• If your package is delayed, lost, or damaged in transit, we’ll work with the carrier to resolve the issue as quickly as possible.

Questions about a shipment? Email support@neversober.com with your order number.